Repair care • Clear coverage

Warranty & Service Policy

Clear expectations before your repair, and workmanship coverage after your device comes home.

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Confidence in the work

30 Day Limited Workmanship Warranty

We stand behind the repair work we perform. Workmanship on your specific repair is covered for 30 days from the date your repaired device is returned to you.

Coverage applies to issues caused by our workmanship on that repair. It excludes unrelated failures, accidental or physical damage, liquid damage, power damage, misuse, and damage caused by third-party accessories or chargers. Replacement parts are subject to any applicable supplier or manufacturer warranty.

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What the warranty means

Specific repair. Clear terms.

Workmanship coverage

MidwestStack Technologies LLC warrants workmanship on the specific repair performed for 30 days from the date the repaired device is returned to the customer. Coverage applies only to issues resulting from that workmanship; it is not a warranty on the entire device.

Coverage exclusions

Unrelated failures, accidental or physical damage, liquid damage, power damage, misuse, and damage caused by third-party accessories or chargers are excluded.

Replacement parts

Replacement parts are subject to any applicable supplier or manufacturer warranty. The 30 day workmanship coverage does not create a separate warranty on the part itself.

If a repair issue returns

Get in touch within 30 days.

Contact MidwestStack within 30 days of device return with a description of the issue and the repair performed. We will arrange an inspection to determine whether the issue is covered. Covered workmanship issues are corrected at no additional labor charge.

Please give MidwestStack an opportunity to inspect the repaired area before another shop works on it.

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Before work begins

Approval before billable work.

Service is available by appointment. Diagnostic pricing and any applicable promotion are confirmed before the appointment. Recommended repairs, replacement parts, and additional billable work are discussed and approved before moving forward.